Frequently asked questions
Useful answers. No fuss.
Everything from ingredients and routine to pay on delivery and returns.
What is Prenatal Complete?
Prenatal Complete is a food supplement, not a medicine. It contains methylfolate, iron bisglycinate, omega-3 DHA from marine algae, vitamin D3 and iodine in a daily capsule format.
How many capsules are included?
Each pack contains 60 capsules, intended as a 2-month supply when taken as one capsule per day.
How do I take it?
Take one capsule with water each day. Do not exceed the recommended daily dose and keep the container closed between uses.
Can I pay online?
Payment is not taken when you submit a request. We call to confirm, dispatch the parcel, and you pay the courier by cash or card on arrival.
Do you offer subscriptions?
No. Each order is a separate request. There is no subscription, automatic renewal or recurring payment.
When will I receive a call?
Our team calls during Mon–Fri 9:00–17:30. We use the number entered on the request form and confirm the address before dispatch.
Where do you deliver?
We deliver across the United Kingdom, including Wales, England, Scotland and Northern Ireland. Regional estimates appear on the Delivery page.
Is the capsule vegetarian?
The capsule shell is HPMC and vegetarian. The formula is presented as a food supplement with no added sugar.
Who should consult a professional first?
If you are pregnant, breastfeeding, taking prescription medication or have an existing medical condition, please consult your GP or a qualified healthcare professional before taking any food supplement.
What are the nutrient amounts?
One capsule provides Folate (B9) 400 µg, Iron 14 mg, Omega-3 DHA 200 mg, Vitamin D3 15 µg and Iodine 150 µg. See the full composition table for forms and NRV information.
What is the return period?
Under the Consumer Contracts Regulations 2013, you have 14 calendar days from receipt to notify us that you wish to return an order, subject to the sealed-product rules.
Can I cancel before dispatch?
Yes. Contact us promptly by phone or email with your order details. We will confirm whether dispatch has already taken place.
What packaging is used?
Orders are sent in discreet protective packaging. Please check the parcel at arrival and retain the order information until you are satisfied.
How should I store the pack?
Store it in a cool, dry place, away from direct sunlight and out of reach of children. Keep the container closed.
How can I contact Grendova?
Call +44 29 2089 4506 or email [email protected]. Hours are Mon–Fri 9:00–17:30.